Use PC Manager to check your computer's hardware. This issue is generally caused by hardware failure, for example, the installation of incompatible hardware or a problem with the RAM. Back up any important data before you proceed. Restoring your system to the factory settings will clear all your data in the C drive. Please note that this function is not available on Huawei or Honor computers released in United States (US). (4) If the issue persists, back up important data, connect your computer to a power source, and press and hold F10 during startup to restore your computer to its factory settings. Open Control Panel and click Program and Features.
Click Troubleshoot, and go to Advanced options > See more recovery options> Startup Settings > Restart. Shut down your computer, press and hold F8 until the HUAWEI logo is displayed on the startup screen. To do this, perform the following operations.
Then, remove or disable newly installed drivers or programs. (3) If you are unable to start your computer, try starting it in Safe mode. If it occurs after hardware has been installed, remove the hardware. (2) If this issue occurs after a new driver or software has been installed, uninstall or disable the driver or software. Download and install the latest patch version and restart your computer.
(1) If you have not installed the latest patch version, please download it.Ĭlick the Windows icon and then the Settings icon, then go to Update & Security > Windows Update > Checking for updates. If there are no hardware issues, perform the following operations. If there are hardware issues, bring your computer, proof of purchase, and warranty to an authorized Huawei Service Center for assistance. Use PC Manager to check the computer hardware, especially that related to the memory. (2) Also potentially from incompatibility between device drivers, system service, antivirus and backup tools, and the newly updated Windows system. (1) Mainly from the installation of faulty for incompatible hardware (such as BIOS), drivers, and software.
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